Terms and Conditions

Welcome to Phelan Wood. We appreciate your visit and your interest in our handcrafted cedar products. These Terms of Use govern your access to and use of our website, products, and services. By accessing or using this website, you agree to be bound by these Terms of Use. If you do not agree with any part of these terms, please do not use our website.

We encourage you to read these terms carefully, as they explain your rights, responsibilities, and the conditions that apply when using our website.

Acceptance of Terms

By visiting, browsing, or purchasing products through the Phelan Wood website, you acknowledge that you have read, understood, and agreed to these Terms of Use. These terms apply to all visitors, customers, and anyone who accesses or interacts with our website.

If you do not accept these terms, you should discontinue using the website immediately.

Website Use

You may use our website only for lawful purposes and in a manner that does not infringe upon the rights of others or restrict their use of the website.

When using our website, you agree not to:

• Use the website for any unlawful or fraudulent purpose.

• Attempt to gain unauthorized access to our systems, servers, or customer information.

• Introduce viruses, malware, or other harmful software.

• Interfere with the operation or security of the website.

• Copy, scrape, or reproduce website content without written permission.

• Misrepresent your identity or provide false information.

We reserve the right to restrict or terminate access to users who violate these Terms of Use.

Intellectual Property Rights

All content on this website, including text, product descriptions, images, graphics, logos, icons, videos, designs, and other materials, is the property of Phelan Wood or its content providers and is protected by applicable intellectual property laws.

You may view, download, or print portions of the website solely for your personal, non-commercial use. You may not copy, reproduce, modify, distribute, publish, or exploit any website content without our prior written consent.

Unauthorized use of our intellectual property may result in legal action.

Content Liability:

We shall not be held responsible for any content that appears on your Website. You agree to protect and defend us against all claims that are raised on your Website. No link(s) should appear on any Website that may be interpreted as libelous, obscene, or criminal, or which infringes, otherwise violates, or advocates the infringement or other violation of, any third party rights.

Reservation of Rights:

We reserve the right to request that you remove all links or any particular link to our Website. You approve to immediately remove all links to our Website upon request. We also reserve the right to amend these terms and conditions and its linking policy at any time. By continuously linking to our Website, you agree to be bound to and follow these linking terms and conditions.

Removal of links from our website:

If you find any link on our Website that is offensive for any reason, you are free to contact and inform us at any moment. We will consider requests to remove links, but we are not obligated to or so or to respond to you directly.

We do not ensure that the information on this website is correct. We do not warrant its completeness or accuracy, nor do we promise to ensure that the website remains available or that the material on the website is kept up to date.

Product Information

We strive to ensure that all product descriptions, images, specifications, and pricing displayed on our website are accurate and up to date. However, occasional errors, omissions, or inaccuracies may occur.

Phelan Wood reserves the right to:

• Correct errors or inaccuracies at any time.

• Update product information without prior notice.

• Modify or discontinue products when necessary.

• Adjust pricing without notice.

Product images are provided for illustration purposes and may vary slightly due to natural variations in wood grain, color, and craftsmanship.

Orders and Payments

Submitting an order through our website does not guarantee acceptance. All orders are subject to product availability, payment verification, and order review.

We reserve the right to refuse, limit, or cancel any order for reasons including but not limited to:

• Product availability.

• Pricing errors.

• Suspected fraudulent activity.

• Payment authorization issues.

• Incorrect customer information.

If your order is canceled after payment has been processed, any applicable refund will be issued using your original payment method.

Shipping and Delivery

We work diligently to process and ship orders as quickly as possible. Estimated delivery dates are provided for convenience and should not be considered guaranteed delivery times.

Shipping delays may occur due to weather conditions, carrier issues, holidays, or other circumstances beyond our control.

Once an order has been shipped, responsibility for delivery rests with the shipping carrier. We are not liable for delays caused by third-party shipping providers.

Please review our Shipping Policy for additional information regarding shipping methods, delivery estimates, and shipping charges.

Returns and Refunds

Customer satisfaction is important to us. If you are not completely satisfied with your purchase, you may be eligible for a return or refund in accordance with our Return & Refund Policy.

Return eligibility, refund conditions, processing times, and any applicable exclusions are explained in our dedicated Return Policy.

We encourage customers to review that policy before making a purchase.

Limitation of Liability

To the fullest extent permitted by applicable law, Phelan Wood shall not be liable for any indirect, incidental, consequential, special, or punitive damages arising from your use of our website, products, or services.

While we make every effort to provide accurate information and reliable service, we cannot guarantee that the website will always be available, uninterrupted, secure, or free from errors.

Your use of the website is at your own risk.

Privacy and Data Protection

Your privacy is important to us. Any personal information collected through our website is handled in accordance with our Privacy Policy.

By using our website, you consent to the collection, use, and storage of your information as described in our Privacy Policy.

We encourage all visitors to review our Privacy Policy to better understand how we protect customer information.

Third-Party Links

Our website may contain links to third-party websites for your convenience or additional information.

These websites operate independently and have their own privacy policies and terms of use. Phelan Wood does not control or endorse the content, products, or services offered by third-party websites and accepts no responsibility for their content or practices.

Accessing third-party websites is entirely at your own discretion..

Website Security

We are committed to maintaining a secure online environment for our customers. We use commercially reasonable measures to help protect our website and customer information from unauthorized access, misuse, or disclosure.

However, no website or internet transmission can be guaranteed to be completely secure. By using our website, you acknowledge that electronic communications and online transactions carry inherent risks.

Customers are encouraged to use secure passwords, protect their personal devices, and notify us immediately if they believe their account or information has been compromised.

Disclaimer

The information provided on this website is offered for general informational purposes only.

While we strive to provide accurate and current information, Phelan Wood makes no warranties or guarantees regarding the completeness, reliability, or accuracy of any information presented on the website.

All products and services are provided "as is" and "as available," except where warranties are required by applicable law.

Changes to These Terms

We reserve the right to update, modify, or revise these Terms of Use at any time without prior notice.

Changes become effective immediately upon being posted on this website. Your continued use of the website following any updates constitutes your acceptance of the revised Terms.

We encourage visitors to review this page periodically to stay informed of any changes.

Governing Law

These Terms of Use shall be governed by and interpreted in accordance with the laws of the State of Arkansas, United States, without regard to its conflict of law principles.

Any disputes arising from the use of this website or these Terms of Use shall be resolved in the appropriate courts located within the applicable jurisdiction.

Contact Us

If you have any questions regarding these Terms of Use, our products, or our website, please contact us.

Phelan Wood

• Email: Service@PhelanWood.com

• Phone: 870-371-1411

• Website: https://phelanwood.com

We are committed to providing excellent customer service and will do our best to respond to your inquiries as promptly as possible.